Frequently Asked Questions

- SkinPen Microneedling FAQs

- Lymphatic Drainage Facial FAQs

- Before Your Visit FAQs

  • SkinPen Microneedling is a clinically proven treatment that creates controlled micro-injuries in the skin to stimulate collagen and elastin production. It can improve acne scars, enlarged pores, uneven skin texture, fine lines and overall skin quality.

  • Most clients achieve the best results with a course of 3 treatments spaced 4 weeks apart. More sessions may be recommended for deeper acne scars or advanced signs of ageing.

  • Immediately after treatment, your skin may appear red, similar to a mild sunburn. This is completely normal and typically settles within 24–48 hours. Some clients may also experience mild tightness or dryness as the skin heals.

  • Collagen takes time to rebuild. A course of 3 treatments, spaced 4 weeks apart, provides the best results for texture, acne scarring and overall skin quality.

  • A typical SkinPen Microneedling treatment takes around 45–60 minutes, including consultation, cleansing and the application of numbing cream.

  • Many clients notice brighter, smoother skin within a few weeks. However, collagen production continues over time.

  • SkinPen is the first FDA-cleared microneedling device and is designed to create controlled micro-injuries in the skin, stimulating natural collagen production while maintaining a high safety profile when performed by trained professionals.

  • Yes. SkinPen Microneedling is one of the most effective treatments for improving the appearance of acne scars by stimulating natural collagen production and skin remodelling.

SkinPen Microneedling FAQs

Lymphatic Drainage FAQs

  • A Lymphatic Drainage Facial is a gentle, therapeutic treatment designed to stimulate the lymphatic system. Using specialised massage techniques, it helps encourage the natural removal of excess fluid and toxins, reducing puffiness while leaving the skin looking brighter, calmer and more sculpted.

  • Many clients notice:

    • Reduced facial puffiness

    • More defined facial contours

    • A brighter, healthier complexion

    • Improved circulation

    • Reduced appearance of tired skin

    • A feeling of relaxation and wellbeing

    The treatment is ideal before a special event or as part of an ongoing skincare routine.

  • Not at all. The treatment uses slow, light rhythmic movements and is incredibly relaxing. Many clients describe it as one of the most calming facials they’ve experienced.

  • Yes. Many clients notice a more sculpted appearance, reduced puffiness and a healthy glow immediately after treatment. Results continue to improve over the following 24–48 hours as your body’s natural lymphatic system continues to work.

  • Results vary from person to person depending on lifestyle, hydration and overall health. Many clients enjoy visible results for several days, while regular treatments can help maintain long-term improvements in skin tone and facial definition.

  • For general skin maintenance, many clients book every 4–6 weeks. If you’re preparing for a wedding, holiday or special event, you may benefit from a treatment 24–72 hours beforehand for maximum glow.

  • Yes. Because it is a gentle, non-invasive treatment, it is suitable for most skin types, including sensitive skin. Your therapist will always assess your skin and tailor the treatment to your individual needs.

  • No. There is no downtime, making it an ideal “lunchtime treatment.” You can return to your normal daily activities immediately afterwards.

  • To get the most from your treatment, we recommend:

    • Drinking plenty of water

    • Avoiding excessive alcohol for the rest of the day

    • Following your recommended skincare routine

    • Wearing SPF if you’re heading outdoors

Before Your Visit FAQs

  • Avoid Harsh Skincare – Refrain from using retinol, acids (AHA/BHA), or strong exfoliants for at least 48 hours before your appointment.

    ✔️ Stay Hydrated – Drink plenty of water to keep your skin hydrated and ready for treatment.

    ✔️ No Waxing or Hair Removal – Avoid facial waxing, threading, or laser hair removal at least 48 hours before your facial to prevent irritation.

    ✔️ Minimize Sun Exposure – Try to avoid direct sun exposure and tanning 24-48 hours before your appointment. If necessary, wear SPF 30+.

    ✔️ Arrive Makeup-Free (if possible) – This allows us to begin your treatment right away, but don’t worry—we’ll remove any makeup if needed.

    ✔️ Inform Us of Any Skin Concerns – Let us know if you’re experiencing breakouts, sensitivities, or any skin conditions so we can customize your facial accordingly.

  • 1–2 Weeks Before

    • Stop active skincare

    • Avoid retinoids (Retinol, Tretinoin), exfoliating acids (AHA, BHA, glycolic, salicylic), and benzoyl peroxide.

    • No professional treatments

      Avoid chemical peels, laser, IPL, waxing, or dermaplaning on the treatment area.

    • Avoid excessive sun exposure

      No sunbeds or tanning. Use SPF daily.

    3–5 Days Before

    • Pause self-tanning products

    • Avoid blood-thinning medications & supplements (if medically safe)

      e.g. aspirin, ibuprofen, fish oil, vitamin E, ginkgo.

      👉 Always check with your GP before stopping prescribed medication.

    24 Hours Before

    • No alcohol

    • No strenuous exercise

    • Keep skin calm and hydrated

    • Do not shave the treatment area

  • 1. Preparation – Your skin will be cleansed to remove makeup or oils.

    2. LED Light Application – You’ll lie comfortably under the Dermalux device, which will emit gentle light for around 30 minutes.

    3. Relaxation – The treatment is relaxing and typically feels warm and soothing.

    4. Post-Treatment – No downtime! You can return to your normal routine immediately.

  • Avoid Sun Exposure – Refrain from sunbathing or tanning for 24-48 hours before your treatment to avoid irritation or sensitivity. Always apply broad-spectrum SPF 30+.

    ✔️ No Recent Waxing or Hair Removal – Do not wax, thread, or shave the treatment area for 48 hours before your session to prevent any skin irritation.

    ✔️ Clean Skin – Arrive with clean, makeup-free skin to allow the CryoPen to work effectively. Avoid applying moisturizers, oils, or serums on the day of the treatment.

    ✔️ Avoid Strong Exfoliants or Active Ingredients – Refrain from using retinol, AHA, BHA, or other exfoliating products for 24-48 hours before your appointment.

    ✔️ No Active Skin Infections – If you have any skin infections, rashes, or open wounds, please let us know as CryoPen may not be suitable until the area has healed.

    ✔️ Hydrate Well – Drink plenty of water to keep your skin in its best condition.

    ✔️ Discuss Medical History – Inform us if you have any skin conditions (e.g., keloid scarring) or if you’re pregnant or breastfeeding, as some treatments may require adjustments.

  • ✔️ Stay Hydrated – Drinking plenty of water before your massage helps keep your muscles relaxed and supports the body’s natural detox process.
    ✔️ Eat Lightly – Avoid heavy meals right before your session to prevent discomfort while lying down.
    ✔️ Wear Comfortable Clothing – Opt for loose, comfortable attire that’s easy to change in and out of.
    ✔️ Avoid Caffeine & Alcohol – Stimulants like caffeine and alcohol can interfere with relaxation and may reduce the benefits of your massage.
    ✔️ Communicate Any Concerns – Let your therapist know about any injuries, tension points, or areas to focus on so they can tailor the session to your needs.
    ✔️ Arrive Early – Give yourself at least 5 minutes before your appointment to relax, complete any forms, and ease into a calm state.
    ✔️ Use the Restroom – A quick bathroom visit before your session ensures uninterrupted relaxation.

    By following these guidelines, you'll maximize the benefits of your massage and enjoy a truly rejuvenating experience. We look forward to welcoming you to Covent Garden Skin Clinic!

  • ✔️ Avoid Sun Exposure – Do not tan or expose your skin to direct sunlight for 24-48 hours before waxing. Sunburned skin is more sensitive and prone to irritation.

    ✔️ No Recent Exfoliation – Avoid using scrubs, exfoliants, or products with AHAs/BHAs for 48 hours before waxing, as exfoliating can make your skin more sensitive.

    ✔️ Shave or Trim (if needed) – If you’ve previously shaved, ensure the hair is at least 1/4 inch long for the wax to grip effectively. Trim any longer hair if needed.

    ✔️ Avoid Retinol or Strong Skincare Products – Don’t use products containing retinol, benzoyl peroxide, or other active ingredients for 48 hour before your treatment.

    ✔️ Avoid Alcohol or Caffeine – Avoid consuming alcohol or large amounts of caffeine on the day of your waxing. These can make your skin more sensitive.

    ✔️ Stay Hydrated – Drink plenty of water to keep your skin healthy and supple.

  • A patch test is essential before your lash tinting treatment to ensure that you don’t have an allergic reaction to the tinting dye.

    Why is a Patch Test Important?

    • Allergy Prevention: A patch test helps identify any allergic reactions or sensitivities to the tinting product before applying it near your eyes.

    • Safety: Since the product will be applied near the delicate skin around your eyes, a patch test minimizes the risk of irritation or adverse reactions.